The challenge
Vehicle transport in the US often has opaque pricing and poor shipment visibility. Customers get frustrated, and support teams handle a high volume of calls. Origa's quotes depended on manual calculation and verification, which slowed down every sale.
Our approach
We built a digital-first logistics platform with a real-time quote engine powered by the Google Maps Platform, using the Distance Matrix API. We also integrated Twilio to send automated SMS tracking updates at every milestone.
This is [[web-development-company|custom software development]] for logistics, with a customer-facing [[web-development-company|web application]] built on Next.js.
What we delivered
- Online quote engine using the Google Distance Matrix API
- Pricing logic based on route distance, route complexity and fuel surcharges
- Automated SMS tracking updates through Twilio at each milestone
- Customer-facing web application built on Next.js
How it works
The quote engine uses a distance-based algorithm. The Google Distance Matrix API provides the route distance, and the pricing logic calculates haulage cost from distance and route complexity and factors in fuel surcharges. Twilio sends an SMS at each shipment milestone, so customers get updates without having to ask.
Results
Customers now receive an instant, transparent quote online and SMS updates at each milestone. This reduces the need to contact support.
Technology and data sources
- Next.js
- Google Maps Platform (Distance Matrix API)
- Twilio
- Node.js
Project visuals
Services used in this project
Questions about this project
How does a car transport quote engine work?
It takes the pickup and delivery locations, gets the route distance from a mapping service such as the Google Distance Matrix API, and applies pricing rules (distance, route complexity and fuel surcharges) to produce a price.
How do customers track their vehicle?
By SMS. The platform sends an automated text message at each shipment milestone using Twilio.
How long did the project take?
This project took 8 weeks. The timeline for your project depends on your pricing rules, integrations and the number of customer-facing screens.
Can Hamrix build quoting software for my logistics business?
Yes. We define your pricing rules and data first, then build the quote engine and tracking. See our [[web-development-company|custom software development]] and [[web-development-company|web development]] services for US businesses.
